Am I friendly enough to you?

"Earning some cash by selling my spare time to others online? Sounds great".

Yes, that is a great idea, and we believe in it strongly. That is why we do our best to create MinuteBox and realise this dream. We have taken care of all the details to make sure the billing process is well integrated. Using our bidding system you can easily settle a price and time for a chat session with one of our experts. Our chat application runs with any standard browser and requires no installation.

Enough? No.

I feel creating a website is a bit like making a movie. Maybe you have a good story to tell, but you need to make the movie easy to understand. Otherwise, it would be another self-indulgent piece of "art" which your audience may not appreciate.

With this in mind, we have come to question what our own audience thinks of MinuteBox.

We are proud of what we have done with MinuteBox, but it seems it may not yet be enough. What hurdles are stopping people using it? Thanks to my friend, Cathy (a pretty and smart girl), we have realised that MinuteBox is simply not user-friendly enough.

After considering her comments, I started to read books about web usability. As a non-technical person, that is a new world to me. I now realise that we have made some assumptions in our design which make the Minutebox experience less comfortable for our users. They do not want to have to think hard to use our website; if they find it difficult, they will simply leave.

It is now time to make MinuteBox friendly and welcoming to our users. Making friends with Minutebox should be effortless. Finding the benefits of MinuteBox should not be like digging at rocks to find gems. It should be a well-presented cuisine, served up for your enjoyment.

We have found a user interface expert who shares our vision, and will be helping to update our design to make MinuteBox all it should be for its users. We are all working hard on these changes, and will keep you updated.

We feel enthusiastic about the new and improved MinuteBox, and hope it will excite you also when you get a chance to see it.